Please allow 2-4 days for your order to ship. You will receive a confirmation email once your goodies have shipped.
Orders are shipped using USPS and you will be provided with a tracking number for your order. Once your package has been shipped we are not liable if you do not receive your package on the delivery date that USPS has specified.
We are not responsible for lost or stolen packages. If your tracking shows that your package has been delivered and you have not received it you may file a claim with USPS. https://www.usps.com/help/claims.htm
If an order comes back to us because it was undeliverable and you would like it to be sent back to you, you will be responsible for shipping charges.
Returns must be postmarked within 14 days of your order date.
For defective claims you must contact us within 3 days of delivery date.
Refunds will be issued only for the cost of the items being returned and will be issued in the original form of payment. Shipping charges are non-refundable.
Please allow up to 2 weeks from the day your return is received for your account to be credited. It can take 1-2 billing cycles to appear on your statement depending on your bank
NO RETURNS OR EXCHANGES ON SALE ITEMS. NO RETURNS OR EXCHANGES ON HOLIDAY ITEMS after a holiday has passed.
JEWELRY, PURSES, ACCESSORIES & INTIMATES ARE FINAL SALE
Refunds are processed within 5 days of receiving the return.
The original tags MUST be attached to each and every item being returned.
The returned items cannot be washed or worn and must be in NEW condition & odorless. Free from smoke and perfumes.
We reserve the right to refuse a return that does not meet our return policy. Unacceptable returns will be returned to the customer at their own expense.
We are not responsible for return shipping or lost shipments. We recommend keeping shipping receipts for your records.
We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s).